Technical Writing and Training
Established on 2000, we provide technical author services to many branches of industry and commerce. We have covered a wide range of subjects, including:
- Lawn Care Franchise Management
- Hi-tech astronomical telescopes run by the European Southern Observatory
- Fast Food chain - Fixtures and Fittings installation
- BioDiesel Manufacturing Equipment
- Laser metrology equipment
- Oil fleet shipping management
- Pension fund Contact Centre procedures
- MOT test logging software
- Forensic software
... and a host of others
The writing style is important. If people like the writing style and
the appearance, they will enjoy reading it. If they don't like it, they'll
call your Help Desk instead. And that costs you money...
We specialise in 'plain English' where possible. This makes the documentation
accessible to a wider range of readers.
We research the content carefully. This makes sure we capture all the necessary
information, group it correctly, and then derive the correct structure.
Good navigation is essential, so our Manuals include a thorough 'Index at
the back'. This helps the readers to find what they want.
Appearance is important too. It needs to be "easy on the eye", so we use
best layout practices. We include the right balance of images (photographs,
screenshots, diagrams, etc).
We also undertake photography where appropriate.
We produce technical documentation in the form of:
- Hardware and Software Manuals (including PDF format for printing)
- Online Help Guides (HTML Help and WebHelp)
- Business operating procedures
- User Instructions, Installation Guides and so on.
Technical Author background and skills
Science graduate (studied Applied Physics, Electronics and Control Engineering at 4 universities). Also, wide industrial and technical experience in many business fields, including:
- Electronics, electro-mechanical and electrical engineering
- Technical Drawing Office manager
- IT systems, software product management and quality control
- 20 years in Sales, Marketing and Franchise Management
- 10 years full-time documentation business
- Technical Writing Courses offered.
Personal, dedicated involvement as a Technical Author with your company,
your products, your staff and your customers.
For professional
Technical Documentation
services at a reasonable price, please
contact us.
2000-2009