Technical Writing and Training
Established on 2000, we provide technical author services to many branches of industry and commerce. We have covered a wide range of technical subjects, including:
- Hi-tech astronomical telescopes run by the European Southern Observatory
- BioDiesel Manufacturing Equipment
- Laser metrology equipment
- Oil fleet shipping management software
- Retail Fixtures and Fittings installation manual
- Pension fund Contact Centre procedures
- MOT Test logging software
- Forensic software
... and a host of others
Writing style is important. If people like the writing style and the
appearance, they will enjoy reading it. If they don't like it, they'll call
your Help Desk instead. And that costs money...
We specialise in writing 'plain English' wherever possible. This means more
people can read technical documentation, quicker and with fewer mistakes.
We research the content carefully. This makes sure we capture all the necessary
information, arrange it correctly, and then derive the correct structure.
Good navigation is essential: our Manuals include a thorough 'Index at the
back'. This helps the readers to find what they want, quickly.
Appearance is important too. It needs to be "easy on the eye", so we use
best layout practices. We include the right balance of images (photographs,
screenshots, diagrams, etc). We also undertake photography where appropriate.
We produce technical documentation in the form of:
- Hardware and Software Manuals (including PDF format for printing)
- Online Help Guides (HTML Help and WebHelp)
- Business operating procedures
- User Instructions, Installation Guides and so on.
Technical Author background and skills
Science graduate (Applied Physics, Electronics and Control Engineering to Masters level at 4 universities). Also, wide industrial, technical and writing experience in many business fields, including:
- Electronics, electro-mechanical and electrical engineering
- Technical Drawing Office manager
- IT systems, software product management and quality control
- 20 years in Sales, Marketing and Franchise Management selling techncial equipment and software systems
- 11 years full-time business writing documentation and running writing courses
- Technical Writing Courses offered.
Personal, dedicated involvement as a Technical Author with your company,
your products, your staff and your customers.
For writing professional
Documentation
services at a reasonable price, please contact
us.
