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The Author's Technical Skills
Skills
and Education
Technical
Authoring; Online Help files; writer of Manuals, Help Notes, &
Procedures
Philip Tory, BSc(Hons), Dip.M. - Senior Technical Author
Philip has worked for companies in many branches of industry: from electrical,
electro-mechanical and electronics engineering to quality control; civil
and military fly-by-wire
flight control systems to car park control systems; from leisure centre
management computer systems to diesel generators and floodlighting
equipment; photography to pensions administration...
Education
He has studied at 5 universities
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Bachelors Degree with Honours in Applied Physics,
majoring in Electronics; at Bath University.
-
Masters level studies in Control Engineering at:
- University of Warwick at Coventry;
- University College of North Wales
at Bangor;
- University of Sussex at Brighton.
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Diploma in Management with the Open University
Also he has general scientific and technical interests across
a wide range of subjects from astronomy to photography, from building PCs
to restoring clocks.
Software used
He has a high level of computer skills and is a power user of
the PC. The following software packages are used extensively:
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RoboHelp Advanced Help Authoring software, to create computer-based Help
files.
-
MS FrontPage 2003 for
web site design.
-
Microsoft Office 2003, particularly Word and Excel, including use of
macros to automate tasks.
-
Windows 95 / 98 / ME / NT / 2000 / XP Pro.
-
Paint Shop Pro 7 and 10 used
extensively for graphics and image processing;
-
Mind-Mapping
-
Internet Explorer v 6 & 7.
Useful experience of:
He understands the concepts of software programming, having
been a Software Product and QA Manager for some years.
Additional Technology used:
-
Smart Cards;
(electronic stored-value chip, embedded in plastic cards).
-
Touch Screens.
-
Ticket or receipt printers.
-
Plastic card printing by thermal transfer.
Career over 30 years
His career has covered:
-
Technical Authoring, both in full-time employment and as a contractor, normally
reporting directly to senior management or director level.
-
Creating software Help resources as Windows
or browser Help files.
-
Writing user manuals
-
Producing technical product
specifications
-
Carrying out technical Investigation
of products and producing reports.
-
User notes for substantial software
upgrades, to a customer base of 450 network software systems.
-
Support and Help Desk
documentation.
-
Graphics Design for sales and
technical leaflets.
-
Year 2000 project responsibility,
documenting hardware and software systems company-wide.
-
Training
Manuals on electronic and electro-mechanical equipment.
-
Production of in-house newsletters.
-
'Look-and-Feel'
usability testing of a range of software products.
-
Thorough testing of
software to eliminate bugs before authorising release.
Other areas of experience
include:
-
Responsibility for supporting capital systems sales to key accounts, often requiring
written system descriptions running to over 100 pages. Reporting
to Managing Director.
-
Sales franchise management with budgetary responsibility, reporting to Sales,
Divisional and Managing Directors;
-
Drawing office management, reporting to the Technical Director;
-
Analogue and digital electronics design, reporting to Technical Director;
-
Field trouble-shooting on electrical, electronic and electro-mechanical
equipment, reporting to Technical Director.
Previous know-how covers design and QA of analogue,
digital and power systems; of electronic, electro-mechanical and
mechanical equipment; from drawing board through to production,
installation and field trouble-shooting in both the UK and abroad.
He ahs over 30 years' experience in photography, and this is useful for including
photographs of equipment, assembly methods, maintenance etc.
Technical Author for Abingdon, Avon,
Bromsgrove, Buckinghamshire, Bucks, Burford, Cheltenham, Chippenham, Chipping
Norton, Cirencester, Cotswolds, Devizes, Droitwich, Evesham, Faringdon, Glos,
Gloucester, Gloucestershire, Gloucs, Great Malvern, Hereford, Herefordshire,
Hungerford, Kidlington, Lechlade, Ledbury, Malmesbury, Malvern, Marlborough,
Melksham, Newbury, Oxford, Oxfordshire, Oxon, Pershore, Redditch, Stow on the
Wold, Stratford-upon-Avon, Stroud, Swindon, Tetbury, Tewkesbury, Wantage, Warks,
Warwicks, Warwickshire, West Midlands, Wilts, Wiltshire, Witney, Woodstock,
Worcester, Worcestershire, Worcs, Yate
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